We’re Hiring!


membership sales agent

Currently 60 Days Temporary July 1 – August 31. Full and Part-time offered to the top two Membership Sales Agents within that time. 

Ladera Sports Center is one of the most State of the Art Multi Sports Facilities in the country that is now offering Memberships after 3 years of being open! We are excited to build this membership based business from the ground up and want you to GROW with us! This position is sales driven and member retention needed. 

Compensation: $25/hr + Commissions and bonus opportunities

Essential Functions:

  • Sells prospective customers who are looking for gym memberships

  • Overcomes customer objections.

  • Assists current customers by answering questions, taking phone payments, resolving concerns and maintaining account information.

  • Follows up on sales leads.

  • Meets personal/team qualitative and quantitative targets.

  • Builds relationships (both internal and external).

  • Demonstrates good customer-centric problem solving abilities.

  • Internal and external prospecting

  • Follow-up phone calls and customer service

  • Reach and exceed individual monthly sales goals

  • Prospect interview and Facility Tours

  • Front desk and phone duties

  • Maintain clean and organized Facility 

  • Community outreach and special events

  • Show up to work on time ready to shine

Requirements:

  • Previous experience in phone sales and outside sales is a must. Membership Sales a Plus

  • Sales skills and talent with closing

  • High energy

  • Must be able to demonstrate a high commitment to customer service.

  • Must be sales driven and able to meet daily and weekly goals and quotas.

  • Strong verbal phone communication skills along with the ability to listen to and empathize with customer concerns.

  • Ability to multi-task, set priorities and manage time effectively.

  • Above average computer skills using Microsoft Outlook.

  • Stable work history and excellent attendance record.

  • Ability to adapt to changes in policies and procedures.

  • Must possess a high school degree or GED.


Assistant Facility Manager

The Assistant Facility Manager is responsible for managing the daily operation of the LSC facility. This position oversees the closing and operations of the facility, provides oversight and assistance to the café, and handles scheduling requests, changes and updates for the facility.

Compensation: $18/hr

Days/Hours: 3-10 pm (Mon-Fri)

Essential Functions:

  • Oversees the daily opening of the facility to make ready and available for customer use

  • Sets up courts for scheduled events including games and/or train continuing sessions

  • Move, set up, and store training equipment as needed

  • Take phone calls and review online requests for scheduling of the facility

  • Have mastery of the facilities scheduling software to be comfortable and capable of adding reservations, changing reservations or cancelling reservations

  • Review, prepare and post facility schedule on designated monitors and message boards

  • Be available for and handle customer questions and requests to the best of ability

  • Lead responsibility for ensuring cleanliness and safety of the facility.

  • Regularly inspect the entire site, including gym, café, restrooms, parking lot, eating area, staircase, and entry way, to make sure conditions are safe

  • Report any safety concerns to the President

  • Make best efforts to repair or fix safety issues if possible, if not able to fix, set up boundary around the issue

  • Regularly inspect the entire facility, including gym, café, restrooms, parking lot, eating area, staircase, and entry way, to make sure they are clean

  • Inspect facility closely in the morning to ensure night cleaning was done appropriately

  • Clean up spilt liquids, papers, or trash, including restrooms and café

  • For serious messes contact cleaning service to come and address immediately

  • Work with Audio Visual team on promoting, selling and delivering DVD’s to customers

  • Pick up and store personal items left by customers

  • Monitor and oversee lost and found materials

  • Manages the receiving function of delivers by outside vendors, including those for the café

Competencies:

  • Customer Focus

  • Communication Proficiency

  • Problem Solving/Judgement

  • Project Management

Supervisory Responsibility: This position may involve the supervision of other employees if so directed by the President or GM.

Work Environment: Work is regularly performed in a combination of office and gymnasium environments and is mostly indoors.


All-Star Café Staff Member

Reports to: Café Manager

Job Type: Part-time

Salary: $15.00 /hour

The Ladera Sports Center is looking for skilled Cafe Staff Members to take orders and deliver food and beverages to our customers.

The right Cafe Staff Member uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Cafe Staff responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you.

To be a successful Cafe Staff Member, you should be polite to our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
Keep in mind that Cafe Staff duties may require working in shifts and/or weekends and holidays.
Ultimately, it is the duty of our Cafe Staff Members to provide an excellent overall dining experience for our guests.

Job Duties

  • Greet and escort customers to their seats

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

  • Communicate order details to the Kitchen Staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Deliver checks and collect bill payments

  • Meet with All-Star Cafe staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Follow all relevant health department regulations

  • Provide excellent customer service to guests

Requirements

  • Basic math skills

  • Attentiveness and patience for customers

  • Excellent presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Flexibility to work in shifts


Parking Attendant

We are looking for responsible parking attendants who will be in charge of directing vehicles where to park and taking payments for vehicles during busy events at the Ladera Sports Center.


Admissions

We are looking for high energy and customer service-oriented people to fill this role on our team. Admissions staff will be the face of our sports center and are responsible for making the patrons in the facility feel welcomed and appreciated. Admissions employees will also inform our guests of any rules that we have such as no outside food or drink in the facility.


Maintenance

We are looking for a detail-oriented, hardworking, and caring staff member who will take pride in maintaining not only our courts, but our facility as a whole. This is an essential role to our team as it is vital to maintaining our reputation and our promise to our customers to provide a safe, clean, and friendly environment for all events from birthday parties to weekend tournaments.


Interested in working with us?

  1. Download the application to your computer, print it out and complete the application

  2. Bring completed application to Ladera Sports Center or scan and email it to employment@sam.com